Shipping & Delivery Policy

Digital Assets • Credentials • Deployment

Nature of Delivery

We primarily deliver intangible digital services: source code, design files, credentials, configuration documents, analytics dashboards, marketing reports and deployment outcomes. No physical shipping is normally involved unless expressly agreed (e.g., provisioned hardware, backup media).

Key Components

Delivery Channels

Secure email (encrypted attachments / expiring links)
Private Git repository access (GitHub / GitLab / Bitbucket)
Project management platforms (Jira, Trello, Asana export)
Cloud dashboard invitations (hosting, analytics, ad platforms)
Secure password manager share (credentials / API keys)

Estimated Timelines

Discovery deliverables: 2–5 business days after kickoff. Design prototypes: 5–10 business days post‑requirements confirmation. Development sprint outputs: every 1–2 weeks. Final deployment: within 3–7 business days after user acceptance testing sign‑off.

Formal Handover

At completion we provide: repository link, build instructions, admin credentials (or SSO provisioning), documentation summary, environment variables template, analytics ownership transfer (if applicable).

Post‑Delivery Revisions

Minor bug fixes (non‑scope changes) are included for a limited stabilization window (generally 15–30 days) unless governed by a maintenance contract.

Potential Delay Factors

Late content/assets from client (copy, imagery, credentials)
Third‑party API outages or sandbox limitations
Unapproved change requests mid‑sprint
Dependency licensing or procurement delays
Force majeure / infrastructure downtime

Policy Updates

We refine processes to improve reliability; this policy may change accordingly. Current Revision Date: 17 Oct 2025.

Tracking & Confirmation

Each major deliverable is accompanied by an email or project log entry confirming deployment or availability. Clients are encouraged to acknowledge receipt within 3 business days; silence is treated as provisional acceptance for scheduling of subsequent phases.

Escalation & Support

If you believe a promised deliverable is late or incomplete, email support@waplancer.com with the project/invoice reference. We respond within 1–2 business days with clarification or a revised ETA.

Contact

Support: support@waplancer.com | Phone: +91‑756‑3965‑578

Legal: This policy governs digital delivery expectations and does not override statutory consumer rights where applicable.

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